Reminders
We are committed to maintaining your trust in us, and abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security measures to protect your personal information according to the mature security solutions in the industry. In view of this, we have formulated this yallo privacy policy (hereinafter referred to as "this policy / this Privacy Policy") and remind you:
This policy applies to yallo products or services. If the products or services provided by yallo are used in the products or services of our affiliated companies (such as direct login with yallo account) but there is no independent privacy policy, this policy also applies to those products or services.
In particular, this policy does not apply to services provided to you by other third parties, nor does it apply to products or services that have separately set privacy policy in yallo.
Before using yallo's products or services, please read and thoroughly understand this policy, and use the relevant products or services after confirming that you fully understand and agree. Once you start using yallo's products or services, you fully understand and agree to this policy. If you have any questions, comments or suggestions on the content of this policy, you can contact us through various contact information provided by yallo.
This privacy policy section will help you understand the following:
1、 How do we collect and use your personal information
Personal information refers to all kinds of information recorded by electronic or other means, which can identify the identity of a specific natural person or reflect the activities of a specific natural person individually or in combination with other information. We will collect and use your personal information for the following purposes described in this policy:
(1) Help you become our user
In order to create an account so that we can provide services for you, you need to provide the following information: your nickname, avatar, gender, date of birth, mobile phone number / wechat / QQ number, and create a user name and password.
In the process of registration, if you provide the following additional information to complete your personal data, it will help us to provide you with better service and experience: your real name, real ID information, hometown, emotional state, constellation, occupation, school, your real head picture. However, if you do not provide this information, it will not affect the basic functions of using yallo products or services.
The above information provided by you will continue to be authorized to us during your use of this service. When you take the initiative to cancel your account, we will make it anonymous or delete your personal information as soon as possible according to the requirements of applicable laws and regulations.
(2) Display and push goods or services for you
In order to improve our products or services, and provide you with personalized information search and transaction services, we will extract your browsing, search preferences, behavior habits, location information and other features based on your browsing and search records, device information, location information and transaction information, and indirectly draw, display and push information based on feature tags.
If you don't want to accept the commercial advertisement we send you, you can cancel it at any time through the corresponding product unsubscribe function.
(3) Provide you with goods or services
1. The information you provided to us
When you register your account or use our service, you provide personal information such as telephone number, e-mail, bank card number or Alipay account.
The shared information you provide to other parties through our services, and the information you store when you use our services. You need to ensure that you have obtained yallo's authorized consent before providing yallo with such other party's aforementioned personal information.
2. The information we collect when you use the service
In order to provide you with page display and search results more suitable for your needs, understand the product adaptability, and identify the abnormal status of your account, we will collect information about the services you use and how you use them, and associate these information, including:
Device information: we will receive and record the device related information (such as device model, operating system version, device settings, unique device identifier and other software and hardware characteristic information), device location related information (such as IDIV address, gdivs location and Wi Fi that can provide relevant information) according to the specific permissions you granted in software installation and use Access point, Bluetooth, base station and other sensor information. Since our service is a mobile social service based on geographical location, your confirmation of successful registration of "yallo" account is deemed as confirmation of authorization for us to extract, publish and use your geographical location information).
Log information: when you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services and save them as relevant network logs. For example, your search query content, IDIV address, browser type, telecom operator, language used, access date and time, and web page records you visited, etc.
Please note that individual device information, log information, etc. are information that cannot identify a specific natural person. If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or combine it with personal information, during the period of combined use, this kind of non personal information will be regarded as personal information. Except for obtaining your authorization or other provisions of laws and regulations, we will anonymize and de identify this kind of personal information.
When you contact us, we may save your communication / call records and contents or the contact information you left, so as to contact you or help you solve the problem, or record the solution and result of the relevant problem.
3. We collect your personal information through indirect access
You can use the products or services provided by our affiliated companies through the link portal provided by yallo account. In order to provide you with one-stop service based on our associated account and facilitate your unified management, we will display your information or recommend the information you are interested in on yallo, including information from video, tourism, education, blind date, live broadcast, game, etc.
When you use the above services through our products or services, you authorize us to receive, summarize and analyze your personal information or transaction information provided to us by our affiliated companies according to the actual business and cooperation needs.
If you refuse to provide the above information or refuse authorization, you may not be able to use the corresponding products or services of our affiliated companies, or you may not be able to display the relevant information, but it does not affect the use of yallo's core services such as browsing, chatting, publishing news, etc.
(4) Provide security for you
Please note that in order to ensure the authenticity of the user's identity and provide you with better security, you can provide us with ID card, officer's card, passport, driver's license, social security card, residence card and other identity information, biometric information such as facial features and personal sensitive information such as sesame credit to complete real name authentication.
In order to improve the security of services provided by us, our affiliated companies and partners, protect the personal and property security of you or other users or the public from infringement, better prevent phishing sites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations or yallo related agreement rules, We may use or integrate your user information, transaction information, equipment information, relevant network logs and information that our affiliated companies and partners have obtained your authorization or shared according to the law to comprehensively judge your account and transaction risk, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures according to the law.
(5) Other uses
If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will seek your prior consent.
(6) Exceptions to authorization
According to relevant laws and regulations, it is not necessary to obtain your authorized consent to collect your personal information in the following situations:
If we stop operating yallo products or services, we will stop the activities of continuing to collect your personal information in a timely manner. We will notify you of the suspension in the form of one by one delivery or announcement, and delete or anonymize the personal information we hold.
2、 How do we use cookies and similar technologies
(I) Cookie
In order to ensure the normal operation of the website, provide you with an easier access experience, and recommend content that you may be interested in, we will store a small data file called cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as your preferences.
(2) Site beacon and pixel label
In addition to cookies, we will also use site beacons, pixel tags and other similar technologies on the website. For example, the email we send to you may contain an address link to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences, so that we can take the initiative to improve the customer service experience. A website beacon is usually a transparent image embedded in a website or email. With the help of pixel labels in e-mail, we can know whether the e-mail has been opened or not. If you don't want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
3、 How do we share, transfer and publicly disclose your personal information
(1) Share
We will not share your personal information with companies, organizations or individuals other than yallo service providers, except in the following cases:
2. Sharing under legal circumstances: we may share your personal information according to laws and regulations, litigation dispute resolution needs, or according to the requirements of administrative and judicial organs.
3. Sharing with related companies: in order to facilitate us to provide services to you based on the related account, recommend the information you may be interested in, or protect the personal and property safety of yallo related companies or other users or the public from infringement, your personal information may be shared with our related companies. We will only share the necessary personal information (for example, we will share the necessary account information with the affiliated company in order to facilitate you to use the yallo account to use the products or services of our affiliated company). If we share your personal sensitive information or the affiliated company changes the purpose of using and processing the personal information, we will seek your authorization again.
4. Sharing with authorized partners: for the purposes stated in this privacy policy only, some of our services will be provided by us and authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, arrange for partners to provide services. We will only share your personal information for legitimate, legitimate, necessary, specific and definite purposes, and only share the personal information necessary for providing services. Our partners have no right to use the shared personal information for other purposes unrelated to the product or service.
At present, our authorized partners include the following types:
(1) Authorized partners of advertising and analysis services. Unless we get your permission, we will not share your personal identity information with partners who provide advertising and analysis services. We will provide these partners with information about their advertising coverage and effectiveness rather than your personal identity, or we will aggregate the information so that it does not identify you personally. For example, only after advertisers agree to abide by our advertising guidelines can we tell advertisers how effective their ads are, or how many people have seen their ads or installed apps after seeing them, or provide these partners with unidentified Statistics (such as "male, 25-29 years old, Beijing") to help them Know its audience or customers.
(2) Suppliers, service providers and other partners. We send information to suppliers, service providers and other partners that support our business, including providing technical infrastructure services, analyzing how we use our services, measuring the effectiveness of advertising and services, providing customer service, facilitating payment, or conducting academic research and research.
We will sign strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(2) Assignment
We will not transfer your personal information to any company, organization or individual except for the following circumstances:
1. Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the case of merger, acquisition or bankruptcy liquidation, or other cases involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will require the company, organization or individual to seek your authorization again.
(3) Public disclosure
We will only disclose your personal information in the following circumstances:
1. We may publicly disclose your personal information with your explicit consent or based on your active choice;
2. If we determine that you have violated laws and regulations or seriously violated the relevant agreement rules of yallo, or in order to protect the personal and property safety of users of yallo and its affiliated companies or the public from infringement, we may disclose personal information about you with your consent in accordance with laws and regulations or the relevant agreement rules of yallo, including relevant violations and actions taken by yallo against you Measures to be taken.
(4) Exception of obtaining prior authorization for sharing, transferring and public disclosure of personal information
Under the following circumstances, no prior authorization is required for sharing, transferring or disclosing your personal information:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgment, etc;
4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to get my consent;
5. Personal information that you disclose to the public on your own;
6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, the sharing and transfer of personal information that has been de identified and the data receiver can not recover and re identify the subject of personal information are not the external sharing, transfer and public disclosure of personal information. There is no need to inform you and obtain your consent for the storage and processing of such data.
4、 How can we protect your personal information
(1) We have taken reasonable and feasible security measures in line with the industry's general solutions to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, when exchanging data (such as credit card information) between your browser and server, SSL (secure socket) is used We will use encryption technology to improve the security of personal information; we will use trusted protection mechanisms to prevent malicious attacks on personal information; we will deploy access control mechanisms to try our best to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to enhance employees' awareness of personal protection Understanding of the importance of information.
(2) We focus on the design of the industry's advanced data management system, data security management system and other aspects.
(3) We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purpose stated in this policy, unless the retention period needs to be extended or permitted by law.
(4) The Internet is not an absolutely secure environment. We strongly recommend that you do not send your personal information using a communication method that is not recommended by yallo. You can connect and share with each other through our services. When you create communication, transaction or sharing through our services, you can choose the object of communication, transaction or sharing, as the third party who can see your transaction content, contact information, exchange information or sharing content and other relevant information.
If you find your personal information, especially your account or password leaked, please contact yallo customer service immediately so that we can take corresponding measures according to your application.
Please note that the information you voluntarily share or even publicly share when using our service may involve your or other people's personal information or even personal sensitive information. For example, you choose to upload pictures containing personal information when you publish news or in public places such as group chat or circle. Please consider more carefully whether to share or even publicly share relevant information when using our services.
Please use complex password to help us ensure the security of your account. We will try our best to ensure the security of any information you send us.
At the same time, we will report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
5、 How do you manage your personal information
You can access and manage your personal information in the following ways:
(1) Access your personal information
You have the right to access your personal information, except for exceptions stipulated by laws and regulations. You can access your personal information by yourself in the following ways:
Account information - if you want to access or edit the personal ID information in your account, such as mobile phone binding, payment information, changing your password, adding security information or closing your account, you can perform such operations through the "my" page through your login account.
Personal data - if you want to access or edit your personal data, such as nickname, avatar, hometown, emotional status, date of birth, constellation, occupation, school, hobbies and so on, you can perform such operations through "my" - view or edit personal data "through login account.
If you are unable to access such personal information through the above path, you can contact us at any time through yallo customer service. We will reply to your request within 30 days.
For other personal information generated by you in the process of using our products or services, we will provide it to you according to the relevant arrangements in "(VII) responding to your above request" in this article.
(2) Correct or supplement your personal information
When you find that our personal information about you is wrong, you have the right to ask us to make corrections or supplements. You can apply for correction or supplement in the way listed in "(I) access to your personal information" of this article.
(3) Delete your personal information
You can delete part of your personal information in the way listed in "(I) access to your personal information".
In the following cases, you can request us to delete your personal information:
1. If we deal with personal information in violation of laws and regulations;
2. If we collect and use your personal information without your explicit consent;
3. If our handling of personal information seriously violates the agreement with you;
4. If your account or service is no longer active;
5. If we no longer provide products or services for you forever.
If we decide to respond to your request for deletion, we will also inform the subject who obtains your personal information from us as far as possible, and require it to be deleted in a timely manner, unless otherwise stipulated by laws and regulations or authorized by you independently.
When you delete information from our service, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.
(4) Change the scope of your authorization
Each business function needs some basic personal information to complete (see article 1 of this Privacy Policy). In addition, for the collection and use of additional personal information, you can contact yallo customer service to give or withdraw your authorization.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous personal information processing based on your authorization.
(5) Cancellation of account by personal information subject
You can submit an account cancellation application on the "account cancellation" page.
Your personal information will be removed or processed anonymously according to our laws upon request.
(6) Automatic decision making of constraint information system
In some business functions, we may only make decisions based on non manual automatic decision-making mechanism including information system and algorithm. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide a method of appeal on the premise of not infringing yallo's trade secrets or other users' rights and interests, and the public interest.
(7) In response to your above request
For security, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within 30 days. If you are not satisfied, you can also make a complaint through yallo customer service.
For your reasonable request, we do not charge in principle, but for repeated requests that exceed the reasonable limit, we will charge a certain cost according to the situation. We may refuse requests that are groundless, need too many technical means (for example, need to develop new systems or fundamentally change current practices), bring risks to the legitimate rights and interests of others, or are very impractical.
Under the following circumstances, we will not be able to respond to your request according to the requirements of laws and regulations:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and execution of judgments, etc;
4. There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
6. Involving trade secrets.
6、 How do we deal with the personal information of minors
Minors are not allowed to create their own user accounts without the consent of their parents or guardians. If you are a minor, it is recommended that you ask your parents or guardians to read this privacy policy carefully and use our services or provide us with information with the consent of your parents or guardians.
In the case of collecting personal information of minors by using our products or services with the consent of our parents or guardians, we will only use, share, transfer or disclose this information when it is permitted by laws and regulations, explicitly agreed by our parents or guardians, or necessary for the protection of minors.
7、 How does your personal information move around the world
Personal information collected and generated by us during our operations in the people's Republic of China is stored in China, except for the following circumstances:
1. There are clear provisions in laws and regulations;
2. Obtain your explicit authorization;
3. You make cross-border friends / study / travel / blind date / publish news and other personal initiative through the Internet.
In view of the above situation, we will ensure that we provide sufficient protection for your personal information in accordance with this privacy policy.
8、 How to update this privacy policy
Our privacy policy may change.
We will not restrict your rights under this privacy policy without your explicit consent. For major changes, we will provide significant notice (including notice through yallo public announcement, and even pop-up prompt).
Major changes referred to in this policy include but are not limited to:
1. There has been a major change in our service model. Such as the purpose of personal information processing, the type of personal information processing, the use of personal information, etc;
2. We have changed a lot in terms of control and so on. Such as the change of owners caused by merger and reorganization, etc;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Significant changes have taken place in your right to participate in personal information processing and the way you exercise it;
5. When our responsible department, contact information and complaint channel for handling personal information security change;
6. When the personal information security impact assessment report indicates that there is a high risk.
We will also keep the old version of this Privacy Policy on file for your reference.
9、 How to contact us
You can contact us through the following ways, and we will reply to your request within 30 days:
1. If you have any questions, opinions or suggestions on the content of this policy, you can contact us through yallo customer service and online customer service in yallo mobile app;
2. If you find that your personal information may be leaked, you can contact yallo customer service to complain and report;
3. We have also set up a full-time department for personal information protection, which you can contact through.
If you are not satisfied with our reply, especially if you think our personal information processing behavior has damaged your legitimate rights and interests, you can also seek a solution by filing a lawsuit with the court with jurisdiction in the defendant's domicile.